Payment Methods: Visa & Mastercard
We take Visa and Mastercard at checkout, everything is priced in Australian dollars, and our team will never ask you to send money another way. Here is what we accept, how checkout works, how to spot a payment scam and how refunds reach you. Orders are for adults 21+ only.
- Visa and Mastercard only, entered at checkout on www.ozvapedirect.com.
- All prices are in Australian dollars (A$, AUD).
- We never ask you to pay by bank transfer or PayID.
Accepted payment methods
| Method | Accepted | Notes |
|---|---|---|
| Visa | ✅ Yes | Card payment at checkout, charged in AUD |
| Mastercard | ✅ Yes | Card payment at checkout, charged in AUD |
| Bank transfer | ❌ No | We never request a direct deposit to any account |
| PayID | ❌ No | Never requested by OZ Vape Direct; treat any such request as a scam |
| Anything else | ❌ No | If it is not Visa or Mastercard, we do not take it |
How payment works at checkout
- Build your cart. Pick 3, Pick 5 and Pick 10 savings are applied automatically in the cart for eligible items.
- Add a discount code if you have one. New customers can use FRIEND10, which gives A$10 off a first order of A$100 or more.
- Adults 21+ only. A 21+ notice is shown at checkout; we do not require a checkbox confirmation.
- Check the totals. Shipping (A$15, or free at A$150 and over) and any discount are shown before you pay.
- Pay by Visa or Mastercard. The amount is charged in AUD. Keep your order number for any later question.
Dispatch follows once stock, payment and order checks are complete. Orders cleared before 2pm Sydney time on a business day usually leave the same day; see Shipping & Delivery for the full timetable.
Payment safety: how to avoid scams
Impersonators push buyers toward payments that are hard to reverse. Our rules never change:
- We will never ask you to pay by bank transfer, PayID, gift card or through a messaging app.
- Our WhatsApp support line, +852 6949 0924, is for questions only and never takes payment.
- Our only website is www.ozvapedirect.com. Check the address bar before you enter card details.
- Our only email domain is @ozvapedirect.com. Never send your full card number or security code by email.
Read our authenticity and sourcing standards or see who we are and who we are not. Unsure? Reach us through the contact page or email support@ozvapedirect.com (Monday–Friday, 9:00am–5:00pm Sydney time, excluding NSW public holidays).
Refunds and failed payments
Approved refunds go back to the original payment method within 14 days, under our returns and order issues policy. Report a wrong, missing or damaged item within 24 hours of delivery using our order-issue guide.
If a payment fails, the order is not dispatched; see the declined-payment answer below.
Discounts that change what you pay
- Pick 3 · 11% off
- Pick 5 · 13% off
- Pick 10 · 17% off
Multi-buy savings apply at cart to Alibarbar and IGET (not Swix Mate); mix and match on Build Your Package or browse all products. Orders of A$150 and over ship free.
Payment FAQ
Which cards do you accept?
We accept Visa and Mastercard only. Enter your card at checkout on www.ozvapedirect.com, and the total is charged in Australian dollars (AUD).
Can I pay by bank transfer or PayID?
No. We never ask for, or accept, payment by bank transfer or PayID. If anyone asks you to pay us that way, do not pay; email support@ozvapedirect.com instead.
What currency are prices in?
All prices, shipping and discounts on our website are shown in Australian dollars (A$, AUD). Standard shipping is A$15, and orders of A$150 and over ship free.
When will a refund reach my card?
Approved refunds go back to the original payment method within 14 days. We do not refund to a different card, bank account or PayID.
Why was my payment declined?
A payment can be declined by your bank’s own checks or by a mismatch in the details entered. Check the card number, expiry date, security code and billing details, make sure the card is a Visa or Mastercard, then try again or call your bank. If it still fails, email support@ozvapedirect.com with your order number.
Last updated 1 November 2026.